Your customers IT infrastructures are complex – running a variety of applications on servers, storage and networking from a number of different vendors. With each vendor servicing just one part of the infrastructure, managing the environment and administering multiple contracts adds to their pain.
With IBM Multi Vendor maintenance you can make it easier by providing:
- A single source of maintenance to simplify and reduce the cost of managing the infrastructure.
- Experience across a range of technology platforms to isolate problems quicker and avoid extended outages and downtime
- A network of IBM specialists and select vendors to provide a single point of contact, remote technical hardware support, on-site service and parts.
You can consolidate existing maintenance contracts into a single IBM contract for IBM and non-IBM products including HP, Sun, Cisco, NetApps, EMC and Hitachi amongst many more.
Resources
IBM Hardware Maintenance Services for Non-IBM Products – Data Sheet
IBM Multivendor Centre
Managing the Complex Environment